Privacy Policy

Overview

Modus Tel Labs ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or use our services.

Information We Collect

Contact Form Submissions

When you submit our contact form, we collect:

• Your name
• Email address
• Company name (optional)
• Your message

Automatically Collected Information

We use Cloudflare Turnstile for spam protection, which may collect limited technical data to verify you are human. This data is processed by Cloudflare in accordance with their privacy policy.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and requests
• Communicate with you about our services
• Prevent spam and fraudulent submissions
• Improve our website and services

Data Storage and Security

Contact form submissions are stored securely in a database hosted by Neon (PostgreSQL) with encryption at rest and in transit. Our website is hosted on Vercel. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Third-Party Services

We use the following third-party services:

• Cloudflare Turnstile: For spam protection and bot detection on our contact form
• Vercel: For website hosting and deployment
• Neon: For secure database storage

Each of these services has their own privacy policies governing their use of data.

Data Retention

We retain contact form submissions for as long as necessary to respond to your inquiry and maintain records for business purposes. You may request deletion of your data at any time.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to processing of your personal information
• Request a copy of your data in a portable format

To exercise any of these rights, please contact us using the information below.

Cookies

Our website does not use tracking cookies for analytics or advertising. Cloudflare Turnstile may use essential cookies to function properly. These are necessary for security and spam prevention.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: contact@modustel.com